Services Status
All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.99 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Behind The Blackboard Operational
90 days ago
99.94 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Data - data.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Learn – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
99.82 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
98.42 % uptime
Today
Learn - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Learn SaaS 3900.91.0: Maintenance Production Release (scheduled for May 16, 2024) May 16, 2024 04:00 - May 17, 2024 04:00 EDT
Anthology will be deploying a Learn SaaS 3900.91.0 Maintenance Release to Production environments.

Scheduled for May 16, 2024
Posted on May 14, 2024 - 13:04 EDT
Past Incidents
May 16, 2024

No incidents reported today.

May 15, 2024
Learn SaaS 3900.93.0: Maintenance Test/Stage Release (scheduled for May 14, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 15, 07:29 EDT
Update - Release is currently in progress. Full build number is 3900.93.0-rel.6+f1d7491. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/btbb/apex/btbb_articleview?id=kAE5Y0000010wBaWAI
May 14, 13:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.93.0 Maintenance Release to Test and Staging environments.

Scheduled for May 14, 2024
May 10, 10:07 EDT
May 14, 2024
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Learn SaaS 3900.91.0: Maintenance Production Release (scheduled for May 9, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 10, 08:07 EDT
Update - Release is currently in progress. Full build number is 3900.91.0-rel.25+fe75296. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/btbb/apex/btbb_articleview?id=kAE5Y00000000pnWAA
May 9, 13:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.91.0 Maintenance Release to Production environments.

Scheduled for May 9, 2024
May 3, 10:17 EDT
May 9, 2024
Learn email service issue- Global
Resolved - Our engineers have monitored the fix and confirmed that Email service is working as expected.
May 9, 13:17 EDT
Update - Our engineers have deployed a fix to address the email issue and is being monitored for any reoccurrence.
May 9, 12:31 EDT
Monitoring - Our engineers have deployed a fix and are monitoring the performance.
May 9, 12:30 EDT
Update - Our engineering team is continuing to work on a fix for this issue. We appreciate your patience as we work to resolve this. We will provide another update as soon as more information becomes available.
May 9, 11:34 EDT
Identified - Our engineers have identified the issue and are working diligently to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as possible. Thank you for your understanding.
May 9, 10:58 EDT
Investigating - We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.
May 9, 10:21 EDT
May 8, 2024
Learn SaaS 3900.93.0: Feature Test/Stage Release (scheduled for May 7, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 8, 08:08 EDT
Update - Release is currently in progress. Full build number is 3900.93.0-rel.4+2922547. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
May 7, 15:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 04:00 EDT
Scheduled - Anthology will be deploying the Learn SaaS 3900.93.0 Feature Release to Test and Staging environments.

Scheduled for May 7, 2024
May 3, 10:15 EDT
May 7, 2024
Learn Email Service down- Global
Resolved - This incident has been resolved.
May 7, 15:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 14:13 EDT
Update - We are continuing to work on a fix for this issue.
May 7, 13:56 EDT
Identified - The issue has been identified and a fix is being implemented.
May 7, 12:56 EDT
Update - We are continuing to investigate this issue.
May 7, 12:26 EDT
Investigating - We are aware of the email issue that users are encountering while sending emails from Blackboard with an error prompt - "Failure during email send". Our teams are investigating this on priority to have this addressed as soon as possible.
May 7, 12:15 EDT
May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024
Learn SaaS 3900.91.0: Feature Production Release (scheduled for May 2, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 3, 08:35 EDT
Update - Release is currently in progress. Full build number is 3900.91.0-rel.20+75bf374. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
May 2, 10:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 04:00 EDT
Scheduled - Anthology will be deploying the Learn SaaS 3900.91.0 Feature Release to Production environments.

Scheduled for May 2, 2024
Apr 26, 13:41 EDT
May 2, 2024
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